2027 Open Enrollment

What’s Changing for 2027

Premiums

Premiums for medical, dental, and vision coverage will increase slightly for 2027.

Premiums will decrease for the following voluntary benefit plans:

• Voluntary Life and AD&D
• Long-Term Disability
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Legal Plan

Refer to the 2027 Benefits Guide for details.

Medical Premium Tiers Changing

Effective January 1, 2027, medical plan premiums will transition from a three-tier system to two tiers. The two salary tiers are:

• $0 – $74,999
• $75,000+

Anthem Medical Plans

There are several changes to your Anthem medical plans:

• Anthem EPO $3,500 Plan (formerly HDHP $3,500 Plan):
  • No changes to the plan, other than premiums
• Anthem HSA $3,500 Plan (replaces the HSA $2,500 Plan): 
  • In-network coverage only (out-of-network coverage not available)
  • Deductibles are $3,500 for Individuals and $7,000 for Family (previously $2,500/$5,000)
  • Out-of-pocket maximums are $7,000 for Individuals and $14,000 for Family (previously $5,500/$11,000)
  • Slight adjustments to pharmacy copays after deductible
  • Premiums adjust slightly
• Anthem EPO $1,750 Plan (replaces the Zero Deductible Plan): 
  • Features a single in-network tier of providers with in-network coverage only (out-of-network coverage not available)
  • Deductibles are $1,750 for Individuals and $3,500 for Family (previously $0)
  • Out-of-pocket maximums are $6,000 for Individuals and $12,000 for Family (previously $4,500/$9,000)
  • Slight adjustments to office visit and pharmacy copays
  • Hospital services are subject to the deductible and 20% coinsurance
  • Premiums adjust slightly

Lantern Surgery Care

If you or your covered dependents (age 18+) are planning certain non-emergency surgeries and are enrolled in one of our Anthem plans, you will be required to coordinate the surgery through Lantern. Lantern provides a dedicated Care Advocate who will help you access high-quality care and save money through waived coinsurance. Covered procedures may include hip, knee, shoulder, back, heart, and cancer surgeries.

New Vendor for HSA, FSAs & COBRA

Beginning January 1, 2027, Flores HR will replace Igoe as the administrator of our Health Savings Accounts, Flexible Spending Accounts, and COBRA plans.

Health Spending Account (HSA)

If you are enrolled in an HSA and would like to continue contributing in 2027, you must submit your contribution for the new plan year. You may choose to increase, reduce, start, or suspend your contribution for 2027.

Contribution limits for 2027 are $4,500/individual and $9,000/family. TheKey will continue to contribute up to $600/individual or $1,250/family to eligible employees’ HSAs during the year.

If you enroll in an HSA-eligible medical plan, you must open your HSA banking account within 90 days of enrollment. This step is required to receive TheKey’s employer contribution. Failure to register your account will result in dis-enrollment from HSA contributions, loss of eligibility for employer contributions, and a refund of funds you elected to contribute that were deducted from your paychecks.

Flexible Spending Accounts (FSAs)

If you are enrolled in the Healthcare FSA, Dependent Care FSA, or Commuter FSA and would like to continue contributing to your account in 2027, you must make a contribution election during Open Enrollment. Your current FSA contribution election does not roll over to next year. 

The IRS contribution limits for 2027 have not yet been published. The current limits are:

• Healthcare FSA: $3,400/year
• Dependent Care FSA: $7,500/year ($3,750 if married and filing separately)
• Commuter: Parking $325/month; Transit $325/month

Dependent Eligibility

Domestic partners will continue to be eligible for coverage in 2027, but must be registered domestic partners. To qualify, your domestic partner must meet one of the following criteria:

• Be registered or recognized as your domestic partner under the laws of any state, territory, county, municipality, tribal government, or other governmental jurisdiction within the United States; or
• Hold a civil union, reciprocal beneficiary status, or other substantially equivalent legally recognized relationship with you that is not a marriage.

If you add a dependent to any of our benefit plans, you will be required to submit documentation confirming your relationship to the dependent and that the dependent meets the plan’s eligibility requirements.

How to Enroll, Make Changes, or Waive Coverage

1. Evaluate your needs.

   • Who should I cover, are they eligible?

   • What did I spend last year? What will I need this year?

2. Review your options.

   • Use the 2027 Benefit Guide and plan summaries to compare costs and coverage.

   • Contact TouchCare Benefits Advocacy representatives to get answers to your benefits questions, help evaluate options, and support making informed decisions: 866-486-8242, assist@touchcare.com, touchcare.com

3. Enroll online in Workday, November 11 – 22.

   • Go to the Workday Benefits site.

   • Sign in and follow the prompts to elect or waive each benefit.

   • Submit your elections.

4. Confirm your elections.

   • Save your confirmation statement and verify dependent details.

Helpful Reminders

• FSA contributions must be elected each year

• Unused Healthcare FSA funds from 2026 will roll over into 2027 up to the IRS limit of $680, subject to plan rules. Any remaining unused funds above this limit will be forfeited after the deadline to submit eligible 2026 claims (3/31/2026).

• Anthem EPO $3,500, Anthem HSA $3,500, Anthem EPO $1,750 Plan, and the Kaiser HMO provide in-network coverage only

• Preventive care is covered in full in-network on all medical plans

Need Help?

Get answers to benefit questions, assistance evaluation options, and support making decisions:

• TouchCare Benefits Advocacy:
  • 866-486-8242 
  • assist@touchcare.com
  • touchcare.com

Eligibility and Workday enrollment questions and concerns:

• HR Service Center:
  • 888-874-8088
  • HRServiceCenter@TheKey.com